(4.4 / 5)1959+ Ratings

Viber Reviews

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Overall Rating

4.4
15 Reviews
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About Viber

Viber is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application. It's part of the Rakuten family and freely connects users around the world with the people that matter to them most. With more than 754 million unique users on the platform, Viber allows people to connect in the way that works best for them, whether that’s through individual messaging, video calls, group chats, or following brands and celebrities.

Key Products and Services:

  • HD Video Calls: Offers high-definition video calls.
  • Syncs Automatically with Other Devices: Your chats on Viber are 100% synced between any device you use.
  • Instant Messaging: Allows you to send texts, photos, videos, or files.
  • Stickers & GIFs: Communicate genuinely, playfully, and expressively with endless stickers and GIFs.
  • Service Messages & Instant Voice Message: Record quick-sending voice and instant video messages.
  • Public Chat: Be part of public groups with people who share your same passions.
  • Group Chats and Calls: Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls.
  • Viber Out: Offers cheap calls to mobile or landline numbers of non-Viber users.

Viber gives you the most features for your messaging sessions, letting you add locations, audio clips, emoticons, and stickers. It also lets you make both audio and video calls and both are great quality even on a 3G connection. Enjoy using Viber!

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Viber Customer Reviews (15)

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Thibaut Fresne
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Oct 31, 2023
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Jeffrey King
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Oct 31, 2023
Mercer Alexandre
Mercer Alexandre
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Oct 30, 2023
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Oct 30, 2023
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Belita Umkhayev
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Oct 30, 2023
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Letícia Barros
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Oct 29, 2023
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Gretchen Villeda
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Oct 28, 2023
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Pittsburgh Middleton
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Oct 27, 2023

Viber Customer’s Q&A

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Viber Features and Benefits

Here are the key features and benefits of Viber:

Key Features:

  • HD Video Calls: Offers high-definition video calls.
  • Syncs Automatically with Other Devices: Your chats on Viber are 100% synced between any device you use.
  • Instant Messaging: Allows you to send texts, photos, videos, or files.
  • Stickers & GIFs: Communicate genuinely, playfully, and expressively with endless stickers and GIFs.
  • Service Messages & Instant Voice Message: Record quick-sending voice and instant video messages.
  • Public Chat: Be part of public groups with people who share your same passions.
  • Group Chats and Calls: Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls.
  • Viber Out: Offers cheap calls to mobile or landline numbers of non-Viber users.

Benefits:

  • Freeware Cross-Platform Messaging App: Available on Windows, macOS, Linux, iOS, and Android.
  • Straightforward Set Up and Sign Up: No need to register, just enter a mobile number to receive a verification code.
  • Individual and Group Chat, Calls, and Video: Supports one-on-one and group chats, calls, and video chats.
  • Encryption, Viber Out, and File Sharing: Offers end-to-end encryption for secure and private communication, the Viber Out feature for making cheap calls to mobile or landline numbers of non-Viber users, and sharing of documents of various file formats and multimedia files such as images and videos.

About Viber.com Prices and Cost?

Viber.com offers a variety of products for making international calls. The Viber Out service provides different plans and rates depending on the user's needs. There are World Unlimited Plans that allow users to call any of the 60 predetermined countries for an unlimited amount of minutes for a fixed price per month. The Unlimited Country Plan lets users call the country of their choice for an unlimited amount of minutes for a fixed price per month. The Minutes Country Plan offers prepaid monthly minutes for a single country. Lastly, World Credit is a prepaid credit that can be used during a call to any country and any phone number. The cost of a Viber Out call depends on many factors including the destination of the call. For example, calling India costs 1.7 cents per minute. The application itself is available for free of cost. The currency of the rates depends on the region that the user's phone number is from and is available in either US Dollars (USD) or Euros (EUR).

About Viber.com Payment Method?

Viber.com offers two main payment methods: Viber Out and Viber Pay.

For Viber Out, users need to purchase either a plan or credit to make calls. The payments are processed using the payment method initially used, either through the Google/Apple App stores or a credit card. The plan automatically renews every month until it is canceled. If the World Credit or Minutes Country Plan finishes in the middle of a call, the call will be disconnected immediately. Users can avoid this by purchasing an Unlimited Country/World Plan or signing up for an automatic top-up when purchasing World Credits. If the Viber Out credit is not used for 6 months, it becomes frozen and can be unfrozen at any time.

On the other hand, Viber Pay allows users to send money to friends and family worldwide, right where they chat. The transactions are free! Users need to follow a short sign-up process to access a digital wallet complete with an International Bank Account Number (IBAN) that operates like a bank account. Money can be added to the Viber Pay wallet with a credit/debit card or a bank transfer. However, Viber Pay doesn’t support AMEX, PayPal, or Western Union transfers. Payments within the chatbot are done directly between Google Pay or Apple Pay and providers connected to the means of payment, such as credit cards.

Viber FAQs

FAQ

Viber Alternatives

Here are the top 10 alternatives to Viber:

  1. Signal: A free and open-source instant messaging app with a focus on privacy and security.
  2. Telegram: Known for its speed, security, and simplicity. It also supports large file sharing.
  3. Element: An open-source, decentralized instant messaging app.
  4. Skype: Offers video chat and voice call services. Users can also send instant messages, exchange files and images.
  5. Tox: A peer-to-peer instant-messaging and video-calling protocol that offers end-to-end encryption.
  6. Whatsapp: Popular for its simple interface and is widely used for its group chat feature.
  7. Line: A freeware app for instant communications on electronic devices.
  8. Wechat: A multi-purpose messaging, social media and mobile payment app.
  9. Threema: A paid app that focuses on security with features like end-to-end encryption of calls, messages, and even shared files.
  10. Wire: A secure collaboration platform featuring messenger, voice, video, conference calls, file-sharing, and external collaboration.

These alternatives offer similar functionalities to Viber, including group chat, video calling, and instant messaging. Some of them are even open-source and focus on providing secure and private communication channels. Remember to choose the one that best fits your needs.

FAQ

How To Open A Viber Account?

To open an account on Viber, follow these steps:

  1. Download and open the Viber app on your mobile device.
  2. Tap on "Start Now" and enter your country code and phone number.
  3. Tap on "Continue" and "OK".
  4. Allow all the necessary permissions and wait for a verification call from Viber. You don't need to answer the call.
  5. Tap on the checkmark icon and then on "Restore Now". Allow the necessary permissions again.

After these steps, you should have successfully logged in to your Viber account. Remember, to set up Viber, a phone number is required. To switch devices, the account needs to be deactivated, messages exported, and then imported into the new device. Viber asks for access to the contact list during installation. Enjoy using Viber!

FAQ

About Viber.com Popular Products and Services?

Viber, owned by Japanese multinational company Rakuten, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application. It provides a variety of calling and messaging features, offering endless options for self-expression. Key features include voice and video calls, group chats & calls, and the ability to like and reply to messages in group chats. Users can also start a group video or voice call instantly.

Viber offers a rich collection of stickers & GIFs for every possible expression, and even allows users to create their own. The chats are 100% synced between devices, including 1-tap transfer of calls. Communities on Viber bring people together, allowing them to take part in a conversation on any topic they're passionate about.

One of Viber's key missions is to protect user privacy, ensuring users never have to think twice about what they can or can't share when they're using Viber. In addition to instant messaging, Viber allows users to exchange media such as images and video records, and also provides a paid international landline and mobile calling service called Viber Out. As of 2018, there are over a billion registered users on the network. The software was developed in 2010 by Cyprus-based Viber Media, which was bought by Rakuten in 2014. Since 2017, its corporate name has been Rakuten Viber.

FAQ

How can I contact Viber customer support?

To get in touch with Viber customer support, visit the official Viber support page. There, you can submit a request for assistance. Alternatively, you can go to the Viber Contact Page for additional contact options. Please note that the availability of these options may vary depending on your region and the nature of your inquiry. If you need further assistance, don't hesitate to ask.

FAQ

Is there any information about security on the Viber website?

Viber is committed to providing private and secure messaging. All conversations are protected and private, and Viber doesn't read or listen to any of your chats and calls. The platform uses end-to-end encryption by default, ensuring that only you and the people you're talking to can read or hear them. Importantly, Viber doesn't have access to your chats, which means your conversations can't be used for targeted advertising. Messages are never stored on Viber's servers once delivered. They are sent as an encrypted code from your device to the recipient. If the recipient's phone is off or they don't have an internet connection, your message will wait on Viber's servers for a limited time, still safe and encrypted, until their device is ready to receive and decrypt it. Viber also offers features like Disappearing Messages, where you can set a self-destruct timer for every message in your chat so that after your message is read, it's automatically deleted from the Viber chat. Another feature is Hidden-Number Chats, which allows you to start a chat without the need to exchange or expose phone numbers. Viber's security protocol is based on the "double ratchet" protocol found in Open Whisper Systems Signal application, with proprietary implementation and additions. Users can control when others can see their online status and the delivery status of the messages they send. For more information, you can visit Viber's security page on their website.

FAQ

What is Viber's privacy policy?

Viber's privacy policy is designed to ensure that users feel comfortable and trust Viber with their data. The policy outlines what data is collected, how it is used, and why. This includes data that allows Viber to provide an optimal experience while using their services. For instance, allowing other users to see the name and picture you choose to show, processing your registration and financial data to allow you to purchase paid solutions, and keeping the services clear of fraud and spam. Viber's core features are secured with end-to-end encryption, meaning that the encryption keys are stored only on your devices and no one, not even Viber itself, has access to them. The policy also outlines your rights related to your personal data, data security and storage, and changes to the privacy policy. If you are located in the European Economic Area (EEA) or the UK, or you are a California resident and the General Data Protection Regulation ("GDPR") or California Privacy Protection Act ("CCPA") applies to you, as applicable, additional information that supplements this Privacy Policy is available. The operation and use of Viber App and Services involves collection of personal data, where the types of such data depend on the type of Service and interaction with Viber. For example, when you sign up for Viber, you directly provide personal data. Viber also automatically collects certain personal data from users' device. The types of personal data collected through use of Viber Services, including App and website, are listed in the policy. Some types of personal data are required for all Viber Services, some types may be required solely for certain Services or features you decide to use, and some are optional, and subject to your discretion.

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